We Whiten Core Values:

At We Whiten, we foster a dynamic culture that embraces change, delivers top-notch service, and strives for excellence. We value constructive feedback, stay committed to our evolving vision, and continuously aim to surpass expectations for both our employees and customers.

Studio Partner

We Whiten is looking for a Studio Partner to play a crucial role in one of our studios. In this position, you will act as an independent "owner," managing the studio with a competitive base salary, a lucrative bonus plan, and an annual share of the location’s profits. This unique opportunity is ideal for entrepreneurial individuals looking to build a successful career within a profit-sharing framework that rewards expertise and dedication. The Studio Partner will implement effective management strategies, leverage marketing techniques, showcase consultative sales skills, and maintain high standards of customer service to exceed performance goals. Success in this role requires excelling in studio sales and ensuring the studio's market success.

Key Responsibilities:

Drive sales of We Whiten treatments and retail products, surpassing performance targets and enhancing customer satisfaction.
Oversee daily operations, maintain a clean and safe environment, and lead the team in resolving customer issues to ensure outstanding service.
Act as the lead Whitening Specialist, setting clear expectations, providing ongoing training and mentorship, and conducting regular performance evaluations to empower team members.
Manage operational aspects such as inventory control, orders, and adherence to labor laws.
Cultivate a positive workplace culture where employees feel valued, performance is recognized, and issues are addressed promptly and fairly.

Duties and Responsibilities:

Customer Service:

Foster a customer-focused mindset within the team.
Proactively address guest service issues and scheduling challenges.
Provide exceptional service and introduce clients to our teeth whitening products and treatment plans.

Sales:

Lead as the primary Whitening Specialist and promote a sales-driven culture.
Set and achieve sales targets by motivating the team and leading by example.
Provide training and guidance on selling products and treatment plans.

People:

Recruit and retain top talent.
Support team development and foster a culture of collaboration and continuous improvement.
Demonstrate expertise in teeth whitening procedures and mentor Whitening Specialists to surpass expectations.

Business Analytics:

Take ownership of business performance and enjoy the benefits of ownership.
Analyze trends and identify areas for improvement.
Communicate action plans effectively and assess business performance.

Administrative:

Ensure accurate and timely completion of tasks such as inventory management and payroll.
Manage employee schedules and ensure compliance with regulations.
Oversee hiring, onboarding, training, and termination processes.

Ideal Candidate:

The ideal Studio Partner for We Whiten will have a passion for sales, an entrepreneurial spirit, and strong leadership and problem-solving abilities. They will be self-driven, willing to work hard to achieve results in their "own" business, and dedicated to providing exceptional guest experiences.

Minimum Qualifications:

2+ years of sales and management experience in service or retail industries.
Strong interpersonal and communication skills.
Proven track record as a revenue generator.
Ability to thrive in an entrepreneurial environment with limited oversight.
High School Diploma or equivalent.
Flexibility to work a retail schedule, including weekends and holidays.

Physical Requirements:

Ability to stand and walk for extended periods.
Capability to perform various physical activities.
Comfort with technology and computer usage.
Occasional lifting/moving of up to 25 lbs.

Personality/Other:

Confidence in skills and adaptability to varying schedules.
Discretion with sensitive information.
Acceptance of constructive criticism.
Driven, accountable, and self-sufficient leadership qualities.
Background in beauty industries such as med spas, esthetics, or pharmaceutical sales is a plus.

Note: This job description may not cover all responsibilities and requirements associated with the role. Management reserves the right to revise the job or assign additional tasks as necessary.

Job Type: Full-time

Pay: $85,000.00 - $120,000.00 per year

Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Schedule:

Day shift
Monday to Friday
Morning shift
Weekends as needed

Application Question(s):

Do you have 2 years of management experience in a retail or beauty service industry?
Do you have 2 years of customer service experience?
Do you have 2 years of sales experience?

Work Location: In person

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Studio Partner