The Nyle Maxwell of Austin Preowned Supercenter is growing! We're looking for full-time, highly motivated, results-oriented individuals to join our Business Development Center team and Internet department. As a BDC Representative, you'll play a key role in the automotive sales processes. As customers search for vehicles online, we need the best people in place to represent Nyle Maxwell Austin and be ready to assist them in their search.
BDC Representatives are responsible for handling and answering all incoming Internet leads/inquiries via phone, email and text. This person must be a great communicator, have a positive attitude and quickly build rapport with prospective customers. The purpose of this job will be to generate appointments for automotive prospects contacting the dealership. You should have a positive, well-spoken and driven personality. The BDC staff work at the direction of the BDC director who provides training along with tools for success.
Who would I interact with?
This position interacts daily with Sales Managers, SalesProfessionals, the Business Development Manager, dealership support staff and Customers, just to name a few.
Schedule: 40 hour work week, Monday – Friday with alternating Saturdays. Closed Sundays.
Responsibilities:
· Answer all incoming sales calls and internet inquiries.
· Use multiple software platforms to communicate with clients by phone, text and email
· Follow up daily with prospective and current client base
· Set and confirm sales appointments
· Communicate effectively with customers and strive to generate repeat business
· Ensures all sales targets are met or exceeded
· Provides timely and accurate reports
· Promotes the dealership, it’s values and its products / services on a continuous basis.
· Excels in a fast-paced atmosphere
Qualifications:
· Great customer service skills and motivation to successful
· Previous call center, BDC or customer service experience a plus
· Strong computer and phone skills
· Appointment setting experience a plus
· Great communication skills
· Able to multi task and be a team player
· Bilingual is a plus
· High School graduate
BENEFITS:
Competitive pay with bonus structure, $4,000 - $6000 month, 401K WITH match, Profit sharing, medical coverage, prescription coverage, life insurance, disability coverage, dental and vision coverage, paid vacation and employee discounts!
In addition to our great company benefits, Nyle Maxwell of Austin provides all employees the opportunity to earn a NO-COST, NO-DEBT COLLEGE DEGREE through Degrees@Work, a partnership between the dealership, FCA US and Strayer University. Attend college while working at our dealership!
- Individual college classes
- Associate, Bachelor’s and Master’s degrees
- Tuition, fees and textbooks included!
All applicants must be authorized to work in the US and have a valid driver license.
All applicants must be able to demonstrate ability to pass pre-employment testing to include a background check, drug screen and Motor Vehicle Record check.
Job Type: Full-time
Pay: $4,000.00 - $6,000.00 per month
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
Work Location: In person
