Job Summary
HVAC Service Manager
Established 5 Star rated HVAC Company is looking for an experienced HVAC Service Manager to work our current service leadership team with strong mentoring skills that is passionate about superior customer service.
Do you excel at troubleshooting, diagnosis, servicing, and repairing all types of HVAC equipment? You must be a proven leader, who is goal oriented, self-motivated and personable. In addition to HVAC experience, refrigeration is a coveted skillset here are Boer Brothers. Additionally, we are looking for someone who can balance accountability with the relational aspect of leadership. We are seeking to continue to be the best HVAC company in the Triangle and need your help to continue that success.
Why work for Boer Brothers Heating and Cooling?
We can give your career a clear sense of direction. We don't want to change who you are - we want to help you use your skills, initiative and personality to get the most out of your working life.
Our core values:
1. Abundance – We are an expanding and abundant company and we believe every employee will achieve their own level of greatness.
2. Humor – We enjoy each day and we believe that play and fun are a natural part of a healthy company.
3. Loyalty – We earn each other’s respect and treat each other with the golden rule. We are thoughtful & caring in speaking the truth and we have each other’s back.
4. Making a Difference – We transform the lives of employees and clients through supportive, beneficial actions.
5. Integrity - We are honest and we do the right thing by keeping our agreements.
6. Bring Your Best Self – We go above and beyond to improve, make every day great, and to serve every customer with our best effort.
7. Gratitude – We have an attitude of gratefulness for our customers, our coworkers, and our company.
Responsibilities and Duties
Duties & Responsibilities:
The Service Manager serves as technical support and quality assurance of all field personnel
Must be able to effectively work with both installation and service
Provide technical assistance to the install and service staff
Ensure quality work is completed in the field
Train install and service technicians as required
Oversee daily Service and Installation schedules
Facilitate weekly safety/training meetings
Evaluates work load and schedules service work in a way that best utilizes manpower and maximizes profits.
Resolves customer issues to ensure customer satisfaction.
Timely and accurately generate reports that measure departmental operations; maintaining accurate records of all types to be reviewed with management.
Understand and work toward departmental goals... The business part and the sales part.
Qualifications and Skills
Requirements:
Minimum of 5 years install, maintenance and repair experience of heating, cooling, air conditioning, and ventilation systems in residential and/or light commercial buildings
Proven success in managing/leading a team
Successful history of building teams with direct responsibility for hiring/terminating employees
Valid driver’s license
NATE certified is a plus.
Benefits
Rewards & Benefits As well as very competitive salaries, we offer our employees a comprehensive package of benefits that adds real value. You will be rewarded in many ways, and not just through your salary. Our attractive package of benefits is designed to offer you reassurance, security and lots of flexibility. Boer Brothers-provided benefits for employees, including the following
* 401(k) retirement account (100% match to 3 percent and 50% match from 3 to 5 percent)
* Sick leave
* Gym membership
* 10 Vacation and personal days
* Holiday Days
* Cell phone reimbursement or provided company phone
* Take home vehicle
* Professional training opportunities paid for and on company time
* Health Insurance Plan - Boer Brother provides health insurance for employees through Blue Cross and Blue Shield.
The service manager position also has the opportunity to earn significant performance related bonuses...
Potential to earn $20K to $50K above your base-pay per year.
Learning & Development When you grow, we grow. Your professional development is vitally important to us and we'll be encouraging it at every step. It's also an integral part of your job. That's why we aim to help you in every possible way to achieve your own personal career objectives and increase the depth and breadth of your experience.
We want you to succeed so that you can help us go the extra mile for our clients.
We are a local, family owned company, with an excellent reputation, and have been in business for over 15 years in the Triangle.
*Do you feel that you possess all of the qualifications listed above? Email your resume, and references us. All the great employees have a job already. We know that good HVAC Service Managers are in demand, especially during the summer. We will have work all year for you. We know that there comes a time for a change. If you are there, please contact us, it will be the best decision for you and your family.
Job Type: Full-time
Pay: $75,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Company truck
- Dental insurance
- Fuel card
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Relocation assistance
- Vision insurance
Schedule:
Supplemental pay types:
- Bonus opportunities
- Performance bonus
Work Location: In person
