HVAC Operations Manager - Tampa

Red Cap Plumbing & Air • Full-time • Tampa, FL, US • 3m ago

Overview:

Red Cap is currently seeking an HVAC Operations Manager to join our team. Our HVAC Operations Manager is tasked with increasing the overall revenue and profitability of the department as well as managing daily field operations, employee training, recruiting, safety, and ensuring the technicians are providing outstanding service to our customers.

What’s In It for YOU?

Negotiable, Competitive Compensation
Monthly Bonus Structure
Take-home company vehicle & uniforms!
Health, Dental and Vision Options for you to choose from!
Supplemental insurance including life, accident and short/long-term disability.
401K retirement plan with employer match!
Six paid holidays a year!
Fully stocked warehouse and trucks!
Dynamic, Collaborative, and Family Oriented Environment

Responsibilities:

Increase overall revenue and profitability of the HVAC Department
Direct supervisor to 15 service technicians & multiple line managers
Cost Control
Process creation and implementation
Call-by-call board management, batting order
Hiring, terminations, corrective action
Develop a culture of performance excellence to encourage employment growth
Drive the HVAC department sales through training and development of the field technicians
Maintain operational excellence through invoice completion, inventory control, safety awareness, and accurate reporting
Coach service technicians on how to increase average ticket, closing rate and monthly truck revenue
Monitor and control call backs and warranties
Handle all escalated customer concerns by demonstrating 100% customer satisfaction

Qualifications:

Service Titan experience a plus
Home Depot program management experience a plus
Technical background
An in-depth knowledge of HVAC systems
Excellent leadership skills and team mentality to enhance team productivity and standards of work produced
Ability to build business in the private sector, as well as the public sector
Experience and knowledge of HVAC and Process systems for residential dwellings
Have an understanding of general HVAC design with have an overall general knowledge of HVAC material costs
Positive energy and enthusiasm to drive sales and company growth
Ability to prioritize, set goals, and manage multiple tasks, handle deadlines

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